DealerConnect 26 Full Schedule

DealerConnect 2026 | Sep 20, 8:00 AM EDT – Sep 21, 4:00 PM EDT Hilton Columbus Downtown, 402 N High St, Columbus, OH 43215, USA

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Profitability & Business Strat

Sales & Customer Experience

Exit Strategies for Dealership

Staffing Leadership & Culture

Sun, Sep 20

8:00 AM - 8:35 AM
35 minutes
DealerConnect Introductions
Main Stage
8:35 AM - 8:45 AM
10 minutes
Transition Break (10 mins)
8:45 AM - 9:30 AM
45 minutes
The Moto Julia Dealership Turnaround
Main Stage
Sales & Customer Experience
9:45 AM - 10:30 AM
45 minutes
Integrating AI into the sales process
Main Stage
Sales & Customer Experience
9:45 AM - 10:30 AM
45 minutes
Making Meetings Count - How to make in-store meetings so good your staff will look forward to them
Networking Room
Staffing Leadership & Culture
10:50 AM - 11:35 AM
45 minutes
From “Someday” to Strategy: Succession & Exit Planning for Powersports and Harley Dealers
Main Stage
Exit Strategies for Dealership
10:50 AM - 11:35 AM
45 minutes
Reports and shortcuts Lightspeed users can't live without
Networking Room
Sales & Customer Experience
11:35 AM - 12:45 PM
1 hour 10 minutes
LUNCH
12:45 PM - 1:30 PM
45 minutes
When the shop is breaking down, it's rarely the technicians
Main Stage
Staffing Leadership & Culture
1:45 PM - 2:30 PM
45 minutes
Selling techniques that work with today’s more informed customer
Main Stage
Sales & Customer Experience
1:45 PM - 2:30 PM
45 minutes
Cutting Through the AI Hype: 4 Dealership Problems AI Actually Solves (and 5 Things It Will Never Do)
Networking Room
Profitability & Business Strat
2:50 PM - 3:35 PM
45 minutes
Used Inventory management. ½ price of new
Main Stage
Profitability & Business Strat
3:00 PM - 3:45 PM
45 minutes
The Dealer’s Case File: Real Exit Wins, Real Mistakes, and What You Can Do Next
Main Stage
Exit Strategies for Dealership
3:35 PM - 3:50 PM
15 minutes
Transition Break (15 mins)
3:50 PM - 4:35 PM
45 minutes
FTC Panel Discussion
Main Stage
Sales & Customer Experience
4:35 PM - 4:45 PM
10 minutes
Transition Break (10 mins)
4:45 PM - 5:30 PM
45 minutes
Designing the Dealership of the Future
Main Stage
Profitability & Business Strat

Mon, Sep 21

8:00 AM - 8:15 AM
15 minutes
Good Morning Monday!
Main Stage
8:15 AM - 9:00 AM
45 minutes
Lead Management - The lost value of a customer you didn't respond to
Main Stage
Sales & Customer Experience
9:00 AM - 9:15 AM
15 minutes
Transition Break (15 mins)
9:15 AM - 10:00 AM
45 minutes
Getting Insurance Coverage in Today's Market
Main Stage
Profitability & Business Strat
9:15 AM - 10:00 AM
45 minutes
Teaching employees best practices to avoid malious cyber attacks
Networking Room
Staffing Leadership & Culture
10:00 AM - 10:15 AM
15 minutes
Transition Break (15 mins)
10:15 AM - 11:00 AM
45 minutes
The Talent Crisis is Real
Main Stage
Staffing Leadership & Culture
10:15 AM - 11:00 AM
45 minutes
Ask Me Anything: Panel Discussion
Networking Room
Sales & Customer Experience
11:00 AM - 11:15 AM
15 minutes
Transition Break (15 mins)
11:15 AM - 12:00 PM
45 minutes
Creating a Selling Mindset and Culture in Your Parts and Accessories Department
Main Stage
Sales & Customer Experience
11:15 AM - 12:00 PM
45 minutes
Tax Tune-Up: Tax Law Updates Powersports Dealers Should Know
Networking Room
12:00 PM - 1:00 PM
1 hour
LUNCH
1:00 PM - 1:45 PM
45 minutes
New NPDA Programs and Industry Relationships; State of Industry
1:45 PM - 2:00 PM
15 minutes
AppOne
Main Stage
Sales & Customer Experience
2:00 PM - 2:45 PM
45 minutes
Networking & Exhibitor Break (45 mins)
2:45 PM - 3:30 PM
45 minutes
Trouble staffing your dealership? Quit offering jobs and start building careers
Main Stage
Staffing Leadership & Culture
3:30 PM - 3:45 PM
15 minutes
Closing Remarks and Next Steps
Main Stage

DealerConnect 26 Full Schedule

Sun, Sep 20

DealerConnect Introductions

Transition Break (10 mins)

The Moto Julia Dealership Turnaround

Integrating AI into the sales process

Making Meetings Count - How to make in-store meetings so good your staff will look forward to them

From “Someday” to Strategy: Succession & Exit Planning for Powersports and Harley Dealers

Reports and shortcuts Lightspeed users can't live without

LUNCH

When the shop is breaking down, it's rarely the technicians

Selling techniques that work with today’s more informed customer

Cutting Through the AI Hype: 4 Dealership Problems AI Actually Solves (and 5 Things It Will Never Do)

Used Inventory management. ½ price of new

The Dealer’s Case File: Real Exit Wins, Real Mistakes, and What You Can Do Next

Transition Break (15 mins)

FTC Panel Discussion

Transition Break (10 mins)

Designing the Dealership of the Future

Mon, Sep 21

Good Morning Monday!

Lead Management - The lost value of a customer you didn't respond to

Transition Break (15 mins)

Getting Insurance Coverage in Today's Market

Teaching employees best practices to avoid malious cyber attacks

Transition Break (15 mins)

The Talent Crisis is Real

Ask Me Anything: Panel Discussion

Transition Break (15 mins)

Creating a Selling Mindset and Culture in Your Parts and Accessories Department

Tax Tune-Up: Tax Law Updates Powersports Dealers Should Know

LUNCH

New NPDA Programs and Industry Relationships; State of Industry

AppOne

Networking & Exhibitor Break (45 mins)

Trouble staffing your dealership? Quit offering jobs and start building careers

Closing Remarks and Next Steps

PRIVACY POLICY

BENEFITS

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